Yesterday I canceled Brisbane's BarkBox subscription after opening our July box. Two of the four items inside were treats containing chicken, and after last month's disappointment I decided I was done. Our first two boxes were wonderful assortments of goodies that were all Brisbane-safe. After that, things started to go downhill.
I think the problem lies in the number of items contained in the box. The two most recent boxes contained only four items each. The March BarkBox contained five. My rating system for items in simple, they are either good, ok, or unusable. Good items are tasty, fun treats and irresistible or stuffable toys. Ok items are kind of blah, the dogs might be mildly interested or may just leave them. Unusable items contain Brisbane's allergens, chicken, turkey, duck, and eggs. To illustrate the decrease in BarkBox satisfaction, I am awarding each month's box one point per good item, zero points for ok items, and subtracting a point for each unusable item.
The March BarkBox contained three kind of tasty treats, one stuffable toy, and one stuffy. The treats and stuffable toy each earn one point, with no points awarded for the Stuffy, giving the March box an overall score of four.
The June BarkBox contained one small bag of tasty treats, one bag of unusable chicken treats, and two toys from the same company that I ended up giving away because my dogs ignored them even after repeated attempts to get them to play. No points for the toys, one point for the small bag of treats, and negative one point for the chicken treats gave the June box an overall score of zero.
This month's box contained a large bag of Bixbi Daily Essentials Chicken Breast Jerky Treats that are sourced and produced in the USA. They look awesome, but get a -1. Bixbi also makes Briz-safe beef and pork jerky. The PetSafe Indigo Triple Chews also look like fun and are also made from chicken and get a -1. Those don't come in any other flavors. We also got a cup of Healthy Dogma Blissful Banana Crisps, which Brisbane does not find very exciting, zero points. The last item is a P.L.A.Y. Under the Sea Crab stuffy, which Brisbane thought interesting enough to squeak once. They totally make a squid stuffy, and if it had been a squid I would have given it a point, but neither I nor the dogs are a huge fan of the crab so it also gets zero points. This brings the July BarkBox score to -2, hence my disappointment.
I canceled Brisbane's BarkBox subscription and sent the company an email explaining exactly why, and how they had failed to meet my expectations for the last two months. They responded by informing me that they started an allergy-friendly BarkBox last month, and would be happy to switch my subscription to one of those. Our August BarkBox will not contain anything with chicken, turkey, beef, corn, soy, wheat, or gluten. We could still get something with egg or duck in it, but I am hoping our odds of getting something awesome are a little higher.
I found this because I was trying to find the name of the squid from BarkBox- my little guy loves his so much I see heartbreak in the future and want to get a back up. The crab might not be great, but man is that squid cool- I recommend!
ReplyDeleteSame here. I want another squid!
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